CyberUpdater Support

Plain answers and simple steps for using CyberUpdater. Learn how to check your protections and what your status means.

Getting Started

  1. Install CyberUpdater from the Chrome Web Store.

  2. Open CyberUpdater.

  3. Click Run Security Update.

  4. Work through the six protections.

  5. Choose Updated or Not Updated for each protection.

  6. Return later when a protection is due for review.

The Six Protections

System & Browser Updates

Check if your computer and Chrome browser are up to date.

Two-Step Verification

Confirm that two-step verification is enabled on your important accounts.

Backups

Check if you have a working backup system.

Firewall

Make sure your computer's built-in firewall is turned on.

Screen Lock & Encryption

Check screen lock and device encryption status.

Browser Extensions

Review browser extensions you no longer use or recognise.

Mac and Windows

CyberUpdater detects if you're using Mac or Windows and shows OS-specific instructions where needed.

Commen Questions

Why doesn't CyberUpdater scan my computer?

CyberUpdater is a guided security-maintenance tool. It is not antivirus or a malware scanner.

Why does a protection say Action Needed?

You previously marked that protection as Not Updated. Open it again after fixing the issue and mark it Updated.

Why did my Protection Progress percentage go down?

A protection may have reached its review date and now needs checking again.

Does CyberUpdater automatically change my computer settings?

No. CyberUpdater guides you to the correct settings. You make and confirm the changes yourself.

Is my information private?

The CyberUpdater extension stores your protection status locally in Chrome. It does not scan your files or collect your browsing history.

How often should I check my protections?

CyberUpdater keeps track of when each protection was last checked and shows when it is due for review again. You do not need to start from zero each time—just return when something needs checking.

Contact Support

Need more help? Contact CyberUpdater Support: richard@cyberupdater.com