Last updated: 26 September 2026
We want CyberUpdater customers to understand exactly what they are buying and to have a straightforward way to request a refund if the product is not suitable for them.
This Refund Policy applies to purchases of CyberUpdater made through the CyberUpdater website and SamCart checkout.
You may request a refund within 30 days of your original purchase.
The refund period begins on the date the purchase is completed.
To request a refund, contact:
richard@cyberupdater.com
Please include:
• The email address used for the purchase
• Your order or transaction details, if available
• A short note saying that you would like a refund
You do not need to provide a detailed explanation.
Approved refunds will be returned to the original payment method where possible.
Refund processing times may depend on SamCart, the payment processor and your bank or card provider.
Once a refund has been issued, it may take several business days to appear on your account.
Uninstalling CyberUpdater does not automatically request or process a refund.
If CyberUpdater introduces paid-access or licence controls in the future, this policy will be updated to explain how refunded access is handled.
If you believe you were charged more than once or made an accidental duplicate purchase, contact CyberUpdater Support.
We will review the transaction and correct confirmed duplicate charges where appropriate.
If you experience a technical problem, you may contact CyberUpdater Support before requesting a refund.
We may be able to help resolve installation, compatibility or usage issues.
However, requesting support is not a requirement for making a refund request within the stated refund period.
CyberUpdater cannot control any fees charged independently by your bank, card provider, currency-conversion provider or other third party.
Any such charges are subject to the terms of the relevant provider.
If CyberUpdater is later sold directly through another marketplace or platform, refunds for purchases made through that platform may be subject to that platform's refund process and rules.
This policy applies to purchases made directly through the CyberUpdater website and its SamCart checkout unless otherwise stated.
Nothing in this Refund Policy limits any refund, cancellation or other consumer rights that cannot legally be excluded under applicable law.
Where applicable law gives you stronger rights than this policy, those rights continue to apply.
This Refund Policy may be updated if CyberUpdater's pricing, payment model or legal requirements change.
The current version will be published on the CyberUpdater website with an updated date.
CyberUpdater is operated by:
Redagents
Support:
richard@cyberupdater.com
Website:
https://cyberupdater.com